Unity Bridge policy

Complaints and corrections

Accountability requires an accessible route to question our content, conduct and decisions.

Last updated: 28 August 2026

What you can report

  • A factual error or missing source
  • A misleading description of a project, partner or result
  • A privacy, safeguarding or security concern
  • A conflict of interest or suspected misuse
  • An accessibility barrier
  • Conduct inconsistent with a published policy

How to report

Email unity.bridge.sp@gmail.com with “Complaint”, “Correction”, “Safeguarding” or “Privacy” in the subject. Describe the issue, affected page or activity, desired safe contact method and supporting evidence. Do not include sensitive evidence until a secure route is agreed.

Triage and conflicts

We assess urgency, safety, privacy, jurisdiction and conflicts of interest. A concern involving the person normally responsible should be reassigned to an appropriate independent decision-maker where possible.

Corrections

Material factual corrections should state what changed and when. Minor language or formatting edits may be made without a correction note. Removing unsafe personal data may take priority over preserving a public revision history.

Good-faith reporting

We do not accept retaliation against a person who raises a concern in good faith. Deliberately abusive, threatening or knowingly false submissions may be restricted.

Response expectations

A specific service-level deadline will be published only after an internal owner and escalation procedure are formally approved. Urgent safety concerns are prioritized.

Contact: unity.bridge.sp@gmail.com. Do not send sensitive personal data by ordinary email unless a secure channel has been agreed.